Cancellations

We kindly ask for at least 24 hours’ notice to cancel or reschedule an appointment.
Cancellations made within 24 hours of the appointment time will incur a 50% cancellation fee of the scheduled service cost.

Extenuating Circumstances

We completely understand that life happens! In certain situations, we may choose to waive this fee at our discretion. This decision is made with fairness in mind while considering the salon’s productivity and scheduling.

Why This Policy Matters

When appointments are cancelled the same day, it’s often impossible for us to fill the space. This directly impacts our small business, resulting in lost time and sales.
We truly appreciate your understanding and respect for our time, just as we respect yours.